Cancellation Policy

Classes

You can cancel up to 24hrs before a class and have your pass returned to your account to use another day.

  • Kids: Simply email us and let us know which class you’d like to swap to. You can do a make up session in any other class that term, if there is space
  • Adults & playgroup: You can unenrol at any point up to 24hrs before your class from your account.

Please note, if you provide less than 24hrs notice you will forfeit the pass.

Parties and Workshops

The deposit for a party or workshop covers both the reservation of the studio and the booking of trainers, which means that they are unavailable for other bookings. As such, deposits for parties and workshops are non-refundable. We may at our discretion refund your deposit less a 25% admin fee, if the cancellation is due to extraordinary circumstances and at least 7 days notice is provided.