This is a quick post on how to use Zoom, the videoconferencing software we’ll be using to run virtual classes while the studio is closed.

You should be able to use Zoom on your phone, tablet or computer, though for convenience we’d recommend setting it up on a laptop. You can download the software for free at https://zoom.us/download

You can, in theory, use the system with a web browser, instead of downloading the program. You might run into issues though, as you won’t have all the same functions available.

Joining a Class

You should be sent the Zoom link for your class (to the email registered to your account) the morning of the session. We recommend setting up Zoom in advance and testing your video & audio settings beforehand, so you don’t have to worry about technology getting in the way of your class. Please make sure you are ready and in the chat by the start time listed in your email.

Enabling video is optional – you can choose whether to just watch your trainer or whether to enable your own camera. If you’d like feedback from your trainer though it is highly recommended.

Please make sure that wherever you are logging in has a stable internet connection and plenty of room for you to enjoy your class.

Technical Support

If you’re having issues with Zoom, we recommend viewing their support documentation or contacting them directly, as we might not be able to do much for technical issues. We can only provide general support based on what we’ve learned! This program is fairly reliable and easy to use though, which is why we’ve chosen it, so hopefully you’ll have no issues as long as you allow enough time to set up.